Q. What size bin should I order?
We usually find that a 4 to 6 m3 suits most domestic requirements and does the job but it is always best to speak to the person you are dealing with on the phone so they can gather your full requirements and recommend a bin size that suits you best.
Q. How much notice is required for booking a bin?
Ideally it is best to book a bin with at least a couple of days’ notice and a longer lead up time is always better as it gives us more time to prepare, however if you require a bin late notice please give us a call and we’ll do our best to accommodate you.
Q. What cannot go into the rubbish skips?
There are quite a number of prohibited items when hiring a skip as these cannot be taken to the regular rubbish tip – No foodstuffs, paint, liquid, oils, chemical, car tyres or asbestos by law.
Q. What days and where can I have a bin delivered?
We can deliver your skip from Monday – Saturday, you can check out our service areas here. We can put the Skip on the nature strip or on the road which you will require a council permit for that we can organise on your behalf. We can also leave it in your driveway in which case no permit is required.
Q. Can I request a delivery or collection time?
When booking the bin you can certainly request a delivery time, however this will depend on how busy we are at time of your request.
Q. Up to what level can I fill the bin?
Bins must be filled level to the sides, please do not over fill bins as we may have to refuse service if the rubbish is not safely contained within the skip.
Q. What happens if a bin is overloaded?
Unfortunately due to safety regulations we are unable to remove a bin that is overloaded, you will be subject to regular daily charges until the bin is emptied to the appropriate level.
Q. How long can I have the bin for?
Bin hire is usually for around 3 days, though you can hire our bins for longer depending on the amount of time you need to fill it.
Q. What if I am not finished at the scheduled pick up time?
If you need to keep the bin longer, a small fee may be charged, however we do try to be as accommodating as we can if you need to extend your hire time.
Q. What if I am finished earlier than the organized pick up time?
We are happy to pick up the skip bin earlier if time permits.
Q. How can I pay for the bin?
We take direct deposit, cheque or cash on delivery.
Q. Are there any extra charges?
There is a surcharge of $45.00 per mattress inc gst.